Call Log to include name of dialed number

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  • Updated 1 year ago
When we review the Call Log / Detailed report, the "To" number is reported.  This is the number that the caller dialed.

Is there any way that the Call Log can show the "To" number's name as assigned on the Phone System / Phone Numbers tab?  
This information would help substantially as we use the "Name" of the phone number to identify the source of the call for marketing purposes.

  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT): US
  2. A brief description of the business : Roofing provider in the DFW area
  3. A high level description of the product or feature being requested: (above)
  4. A typical use case scenario explaining how your business would use the feature: When we review the call log, the "Name" of the dialed number would show us the marketing source that resulted in an inbound call
  5. Benefit of such feature: Better marketing information; call log would provide more value for those that review it to understand their customers
  6. Number of Users and/or Digital Lines: 25

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Posted 1 year ago

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