Call Log: Transfer Information in Detailed View

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  • Updated 2 years ago
  • (Edited)
Currently, when searching the detailed call log for a single extension, it does not show who a call was transferred to. Currently, you can only see the full transfer details if you look at the Call Log for the whole company in detailed view.

I have had a customer request the ability to see where a call was transferred to without having to search through the entire company call log.
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Jordan Sharpe, Employee

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Posted 2 years ago

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I also need this ability. Our switchboard transfers hundreds of calls a day, and sometimes we need to track who it was sent to. The whole company is quite large and it's hard to search all calls for one transfer.