Call Logs: Display which calls have been answered by other users

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  • Updated 2 years ago
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I would like the call logs to show which calls have been answered by other users, other than by the admin. It is a waste of time to have an admin go over every call to see which calls have been answered or missed and who missed or answered the call. I would like that to show up on the app call log.  It will avoid users calling a client back that has been serviced already.  Otherwise, it gives an impression we are not doing our job and that we are un organized.  Especially when users are in different towns and cannot tell what has been taken care of.
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Abel Trejo

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Posted 2 years ago

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