Call (Meeting) Handoff Feature Request

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  • Idea
  • Updated 2 years ago
  • Implemented
1. Account Type: US
2. Consulting Business

3. Feature: Call Handoff Request

4. Use Case:
If I get a call on my iPhone, how can I transfer the call to my Desktop Computer seamlessly, without dropping the call?  (or vice versa)

I'm in a meeting on my Computer and need to run out the door and keep talking on my iPhone.  How can I transfer the call to my iPhone seamlessly, without dropping the call?  (or vice versa)

I'm in a Call on my Cisco Desk Phone SPA525G and need to transfer to my computer or mobile, how can it get done?

Cisco WebEx solved this back in 2009: 
An overview of how you can move your meeting from your iPhone to your PC.
https://www.youtube.com/watch?v=tz3PTUH8Axg

http://www.marioarmstrong.com/2010/07/15/join-webex-meetings-from-your-smartphone-then-handoff-to-yo...


5.  Benefits - Not losing the sale!
Same benefit has been a part of the POTS (PSTN) phone system for 100 years.
Call extensions are easily setup and allow you to transfer to a different phone easily.

6. Case number.  none.

7. Number of Users.  ?


Thanks
Rob
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Rob

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Posted 2 years ago

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Danno, Champion

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Via the Call Flip feature.
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Mike, Official Rep

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Right Danno!   And here's the help topic with details. Using the Call Flip feature  (this is for phone calls).
However you can also switch devices in an RC Meeting also.  Suppose you are at your PC in the middle of a meeting but need to switch and go mobile.  Just open the RC Meeting app on your device, select the Join option and enter in the meeting ID number.  
Mike