Call Monitoring: Customizing the E-mail Notification

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  • Updated 3 years ago
When a user is added or removed from a Call Monitoring Group a custom e-mail is sent to those users. The feature request would be to customize the e-mail that is sent to the users.

E-mail Notification:

Dear RingCentral User,

An administrator of your RingCentral phone system has given the following person(s) permissions to monitor your calls:

- Rachele Burton

Please contact your system administrator with any questions.

Thank you for using RingCentral!
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Rachele Burton, U.S. Tier 1 Support

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Posted 3 years ago

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Adam Heusdens

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This would be nice but I would rather just be able to completely remove the e-mail from being sent. Why does this have to be sent to the users at all?