Call Monitoring for Multiple Users

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  • Updated 10 months ago

This conversation has been merged. Please reference the main conversation: Ability for Multiple People to Monitor a Single User's Phone

I think that RingCentral should allow multiple users to monitor the same call.  At my company, when somebody is discussing a new job with a client, we want everybody who is going to be involved with that project to listen in on the call.  RC's inability to support multiple users is a major hindrance to us getting everybody on the same page, and I think it would be best if you explore solutions for this. 
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Posted 10 months ago

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Brandon, Champion

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Interesting idea.  Have you thought of using an audio conference or meeting so everyone can listen (and record the call)?
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Cecile Glassy, Champion

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Conferencing is how many HR Departments accomplish that. 

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