Call quality report

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  • Idea
  • Updated 6 months ago
  • (Edited)
In a US account type with locations all over the country. It would be helpful if we could get a weekly report of poor or moderate call log emailed to our Ring Central Admins for quality checks and follow-ups for QoS service. This would help us troubleshoot or find trends in locations that we monitor network traffic on but not VoIP traffic. 
This would benefit Admins or Network Administrators in poor quality networks at remote locations. 
 This feature would help us preemptively troubleshoot calls before we have users notifying us about this. This would also benefit a Network administrator that would otherwise be unaware of poor network quality.
We currently have 450 users in 15+ locations and currently adding more and more every week.
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Dillion

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  • positive.

Posted 6 months ago

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Mike, Official Rep

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HI Dillon,  I made this a public feature request so that other users could comment and vote. 
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Dillion

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Thank you. That would be helpful.