Call Queue Members - no way to tell who is a member after creation

When you create a call queue, the process allows you to select the members of the queue. After you have created the queue - there seems to be no visible way to view who the assigned users are, and no way to edit the members list short of deleting the queue and starting over from scratch. How can this be accomplished?

Cecile Glassy, Champion

19,504 Points

Posted 2 years ago

2 years ago

Mike, Official Rep

93,378 Points

When you are logged in as an Admin, and you click Groups on the left side, then click the Group name, and then, Call Queue Members, you'll see a list of users with check marks next to them, where you can check or uncheck. Is this what you are looking for? Or are you looking for a cleaner format or method of find this info?

Mike

Comment

1 person likes this

2017-04-05T21:16:13+00:00

Mike, Official Rep

93,378 Points

Also...there's a link that titled "show selected" which will show the current members.