Call Recording: remove call recording announcement for internal transfers.

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When enabling automatic calls recording, my customers hear the "you are being recorded message." After I answer call and must transfer call internally, I am the one that hears the "your call is being recorded" message.
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Arteaga

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  • frustrated

Posted 2 years ago

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Dustin Showers

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Only internal transfers?  im curious...  do you need to record direct extensions?  WE record everything, but If i didn't want to record my internal transfer/calls, i would never record direct extensions.  if you record the call queues, it tracks the call all the way thru the transfer process...

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