call routing from call queue to specific rule of an extension

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  • Updated 4 months ago
I would like to know if we can have the call routing from call queue to specific rules of an extension
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chen zhang

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Posted 5 months ago

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Mary Rose, Official Rep

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Hello Chen! Just to clarify with your question, are you referring to Call Queue Custom Rules? Kindly check this link to know more about it. https://support.ringcentral.com/s/article/8645?language=en_US 

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