Call Screening NOT working with mobile app

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  • Idea
  • Updated 5 months ago
US account. When using RC mobile app on my iPhone, call screening is not working. The caller leaves name but once it connects to my cell phone, when I answer it does not give me the call screening name of the individual, it directly connects me. 
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Elizabeth Walker

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  • frustrated

Posted 7 months ago

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Saadet - Community Support, Official Rep

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Hi Elizabeth,

I don't understand what you're referring to. Could you please provide more information so I can better assist you?
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Lorraine Perez

  • 66 Points
Please add call screening to desktop and mobile app.  I understand this is in "feature request" status.  It only works for the desktop phone and if the screening is forwarded to a cell phone (not the app).  Please add this asap.
Please see rc-52756