Call Screening NOT working with mobile app

  • 0
  • 2
  • Idea
  • Updated 2 years ago
US account. When using RC mobile app on my iPhone, call screening is not working. The caller leaves name but once it connects to my cell phone, when I answer it does not give me the call screening name of the individual, it directly connects me. 
Photo of Elizabeth Walker

Elizabeth Walker

  • 224 Points 100 badge 2x thumb
  • frustrated

Posted 2 years ago

  • 0
  • 2
Photo of Saadet

Saadet, Employee

  • 68,332 Points 50k badge 2x thumb
Hi Elizabeth,

I don't understand what you're referring to. Could you please provide more information so I can better assist you?
Photo of Lorraine Perez

Lorraine Perez

  • 66 Points
Please add call screening to desktop and mobile app.  I understand this is in "feature request" status.  It only works for the desktop phone and if the screening is forwarded to a cell phone (not the app).  Please add this asap.
Please see rc-52756