Call Screening NOT working with mobile app

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  • Idea
  • Updated 11 months ago
US account. When using RC mobile app on my iPhone, call screening is not working. The caller leaves name but once it connects to my cell phone, when I answer it does not give me the call screening name of the individual, it directly connects me. 
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Elizabeth Walker

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  • frustrated

Posted 1 year ago

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Saadet - Community Support, Official Rep

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Hi Elizabeth,

I don't understand what you're referring to. Could you please provide more information so I can better assist you?
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Lorraine Perez

  • 66 Points
Please add call screening to desktop and mobile app.  I understand this is in "feature request" status.  It only works for the desktop phone and if the screening is forwarded to a cell phone (not the app).  Please add this asap.
Please see rc-52756