Call Transfers

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I need to be able to initiate a phone call through RingCentral and transfer the call to a Salesman.  I would like the ability to put potential customer on hold, talk with The Salesman privately, and then release call to Salesman and I hang up.  It is my understanding that you cannot use the call transfer feature if the call was initiated from RingOut.  Any help would be greatly appreciated!
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Lisa Brumbaugh

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Posted 1 year ago

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Saadet - Community Moderator, Official Rep

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Hi Lisa, what device are you using for RingOut? Is it your personal cell phone? 

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