• 0
  • 1
  • Idea
  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Call Queue: requesting Call Waiting for queue members

I would like the availability of members in the call queue to answer more than one call at a time or have the option of handling more than one call at a time. In our office, sometimes depending on scheduling, there is only one person here able to answer the phone and not having the option to put a call on hold and answer another is a problem. 
Photo of Jazmine Matthews

Jazmine Matthews

  • 122 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 1

There are no replies.

This conversation is no longer open for comments or replies.