Caller ID for internal calls only showing the name of the Super Admin

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This conversation has been merged. Please reference the main conversation: Caller ID Names per user.

When we do internal calls, only the name of the Super Admin shows as the caller ID along with the extension number of the user making the call. I was informed this is the normal behavior of the system.

I would like to request for the name of the actual user making the internal call to show up instead of the Super Admin.
It gets confusing at times because our employees do not have their extension numbers memorized.
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Cris Soriano

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Posted 8 months ago

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