This conversation has been merged. Please reference the main conversation: Contacts: sync personal contacts to physical phone
You can add personal contacts to the online account and the desk app and the mobile app but the caller id will not show up on the desktop phone. We use the desktop phone primarily. We are a property management company so I have our tenants and owners names and phone numbers added to our contacts. I would like to be able to see who is calling before I answer the phone. I think this would be a valuable asset to the phone and a huge selling point.
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