This conversation has been merged. Please reference the main conversation: Caller ID for all plans.
I don't understand why in this day and age the Caller ID doesn't automatically show name and number. Why do we have to pay extra for this when EVERY other company out there has it automatically included as part of their service. This isn't the 90's where the feature was optional and paying extra for it was so you can have it, even then it showed name and number when someone called!!!!!! Extremely dissapointed so far with the service especially that I asked all these questions prior to signing up and now I'm finding that what I was told isn't what you actually get.