Caller ID: Name + Ext when dialing internally

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  • Updated 3 years ago
  • Implemented
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Can a feature be set up so that both the username and extension show on the phone display when an internal extension is dialed? Currently only the extension shows once an internal extension has been dialed
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Admin

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Posted 3 years ago

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Rob Benn-Frenette, Champion

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My phone shows both?
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Mike, Official Rep

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As Rob stated, it should show both. Are you using a device from RingCentral? or a 3rd party phone? 

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