Callers can't hear ringing while it is connecting to me. They just hear dead air so don't know if they are being connected or not.

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Help! Callers are hearing dead air when they call before I pick up, no ringing sound at all!
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Mindy Nevarez

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  • frustrated

Posted 2 years ago

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Danno, Champion

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Check your settings under Screening, Greeting & Hold Music

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Chris Duquette, Champion

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Macon Abbott

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and remember to use the drop down to change to ring tone, if you want the phone to sound like a phone, not music