Calling credit report

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  • Updated 8 months ago
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Account type  - Canada
Detailed description of problem:

Is there a way to track the calling credit consumption ? I have around 800$ a month of calling credit packages and I'd like to know where this comes from and how can I lower my bills. 

The "usage info" section in my billing-ServicePlan page shows that I have 5,839 minutes of unlimited usage. On my bill I see the calling credit being automatically bought (which is fine).

Number of Users affected. 126

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David MacDonald

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Posted 8 months ago

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Saadet - Community Moderator, Official Rep

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Hey David, last I knew you could request a deeper dive into your account usage. I would suggest asking your Account Manager if that is still an option!