Canadian Accounts: Add the Free Softphone DL to Deskphone

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  • Idea
  • Updated 2 years ago
  • Implemented
  • (Edited)
Archived and Closed

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Currently, the "Direct Dial" is not available when I provision the desk-phone (Polycom WX 410). The only option available is RingOut. I have the latest version of RC for Windows installed -- v. 7.2.4.15096.

An RC support rep informed me that within the US a second outbound digital line is available for RC for Windows when the desk-phone is provisioned however this is not the case in Canada. 

Just wondering if there are any plans to offer the same feature currently enjoyed in the US here in Canada? After all, we're all on the same North American Numbering Plan just with different area codes.
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Joe Piazza

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Posted 3 years ago

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Mike, Official Rep

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Official Response
This feature was indeed included in our last release. Here is an help topic that shows how to activate:   Enable Free Line for All Users
(Edited)