calls going directly to voicemail during business hours

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  • Updated 9 months ago
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CALLS GOING DIRECTLY TO VOICEMAIL
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Brian Reis

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Posted 9 months ago

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J.B. Ferguson, Champion

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This is an often stated question. It has to do with the configuration of your system and knowing the difference between the Voicemail Greeting under the User Greeting. See the Knowledge Based article below:

https://support.ringcentral.com/s/article/10553-Difference-between-User-Greeting-and-Voicemail-Greeting-RingCentral?language=en_US
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Brian Reis

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There is no article at your link, JB.  Pls. resend with something informative.


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J.B. Ferguson, Champion

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There certainly is an article there and it IS informative. Are you clicking on the entire link or only part of it? I've compressed the link above into a smaller bit.ly link.

https://ringcentr.al/33j4Qh4