This conversation has been merged. Please reference the main conversation: Unable to answer an incoming call on the RingCentral Mobile App on my iPhone?
I am having a problem where any calls coming in to my mobile app get dropped when I try to pick up. This is totally messing up my ability to get calls from clients after hours, when all calls are forwarded to my cell phone. I am using IOS 10.1.1 and the latest version of the Ring Central app. This is costing me money and may necessitate me changing providers. What can I do?