Can a Message only extension accept a SMS text?

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • Answered
A customer has asked if they can send a text to the 800 number that is a message only number. I'm not sure if that capability exists. Does it?


  • 254 Points 250 badge 2x thumb

Posted 1 year ago

  • 0
  • 1
Photo of Jan Ferguson

Jan Ferguson, Champion

  • 28,786 Points 20k badge 2x thumb
An SMS text can only be sent and/or received by a digital line. Since a toll free number is not a digital line that will not work.