Can I bring my desktop phone home

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  • Updated 4 months ago
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We are closing our office and we will be working from home. Can I just bring my desktop phone home, plug it into the internet and will it work?
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Posted 4 months ago

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BullyingCanada Inc

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Yup!
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John Griggs

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Yes, it will work. The only problems you may run into will be on your home router. You may need to log in and disable ALG. 
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What do you mean disable ALG?
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John Griggs

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As defined in documentation from Ring Central:

Disable SIP ALG on the Router or modem if set. 
Disable SIP ALG and DPI: Make sure that SIP ALG (Application Layer Gateway) as well as any DPI (Deep Packet Inspection) is disabled on all of your network equipment including your ISP modem.
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I will have to call my internet provider tonight when I get home and have them walk me through it.  I could not even tell you what type of router I have LOL
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Brandon, Champion

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Don't forget the power supply as most people don't have a POE switch at home ;)
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I believe my desktop phone has a power cord that plugs into the wall.  I would bring that with me.  
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Chris Duquette, Champion

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its always the simple things :)
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Chris Duquette, Champion

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although, you could just turn on the mobile apps and softphone tab under call handling and take calls on your cell, unless you 100% need your deskset.
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I don't absolutely have to have my desktop phone but because we recently purchased a $300 headset for it...it would be nice to use.  Especially if we are going to be working from home indefinately
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I really appreciate all the quick responses.  YOU GUYS ROCK