Can I eliminate desk phones and use ringcentral strictly on iphones?

  • 0
  • 1
  • Question
  • Updated 6 months ago
  • Answered
U.S. Account.  We are no longer in our office and strictly work remotely.  Can I eliminate the desk phones and use Ringcentral strictly from the ios app?  How do I go about that?
Photo of PRECISION POOL CARE (FRONT DESK)

Posted 7 months ago

  • 0
  • 1
Photo of Danno

Danno, Champion

  • 27,968 Points 20k badge 2x thumb
Yes.  You'll need to reach out to your RC rep to handle everything.
Photo of MileHighWelch

MileHighWelch

  • 602 Points 500 badge 2x thumb
What do you mean by 'handle everything''?
Photo of Danno

Danno, Champion

  • 27,968 Points 20k badge 2x thumb
Since I am not PRECISION POOL CARE FRONT DESK'S RC Support person, I am not privy to the type of account they have, current programming, post programming, if the phones are rented or purchased, contract terms, etc. In order to insure a smooth transition with no interruption of service or exposure to ETCs, a qualified person would need to handle such things, or as I pontificated, "Everything".



Photo of Eryll A

Eryll A

  • 234 Points 100 badge 2x thumb
If the the Phones are rental Phone's you need to get in touch with You're Account Manager,
but if You own the Phones, Yes you can remove those Desk phone from You're System. 
If You have an Admin Access all You need to do is go to Phones & Devices > look for the Phone that You want to remove & chose Change phone > Then Choose Ring Central Phone App. The removed phone will be under Unassigned Device's in case You need to use it again you can simple re-assign it to an Extension. Ring Central App is Free no Additional Charges on adding it and You can Have 2 App on 2 Different Computers.