Can I set a team member to 'Do Not Disturb' when they are away from their desk?

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  • Updated 11 months ago
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If a team member is away from their desk and forgets to set their profile status to Do Not Disturb, can we do this through the portal on their behalf?
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Aidan Farrell

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Posted 11 months ago

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Ted Jaffe, Official Rep

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Hi Aidan, no plans for that yet, however good news is your users will be able to do it themselves from their mobile in October - a brand new DND experience is coming to the main RingCentral app!  DM me for more information

Also FYI if you need this right now and cant wait -- the RC Phone app (legacy app) can still set DND from the mobile settings page which crosses platform wide. 
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Saadet - Community Moderator, Official Rep

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Hi Aidan,

You can vote for this type of DND control here