can only sign in to community with Microsoft Edge

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Acknowledged
I am on a Windows 10 64-bit computer and use Firefox as my default browser.

When trying to sign in to the Community, I have found that only Microsoft Edge works.

With Firefox, a separate page is opened but the page is completely blank.

With Chrome, I get a new, separate page which allows me to put in my sign in credentials, but when I try to input the code that is sent to my email address, I can, at most, get in the first character of the emailed code.

Has anyone experienced this?
Am I doing something wrong?
Did I miss a setting?

Thank you.
Photo of edsager


  • 328 Points 250 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 38,114 Points 20k badge 2x thumb
I don’t know what could be causing that behavior but I run Windows 10 on a 64-bit system as well with the most recent versions of Firefix and Chrome and have never had those issues.

To this day I use Firefox as my default browser, have never used Edge as my browser and have never had an issue with accessing the Community Forums.
Photo of Saadet

Saadet, Employee

  • 69,522 Points 50k badge 2x thumb
Hey edsager,

I use Chrome as my default browser and don't have any issues. Have you tried clearing your cache and cookies on Firefox and Chrome?
Photo of edsager


  • 328 Points 250 badge 2x thumb
Saadet - Yes, twice. I will try again and report back.
Photo of Jared

Jared, Alum

  • 976 Points 500 badge 2x thumb
Hi edsager, 

Have you verified that you are running the most current web browser?