can the ring central desktop app be installed on a terminal server?

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Laura Grahmann

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Posted 1 week ago

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Mary Rose, Official Rep

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Hi Laura,

Thanks for your question. Unfortunately, it is not possible.
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Michel, Champion

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Yes, we have done it and it does run.  But we only use it to monitor calls and messages, we don't use it for meetings or live video or voice.  We were able to get both voice and video to work, but it was very unreliable with regards to long delays due to RDP, not the RC app.   We have exprienced this lots with other video or audio apps on RDP.
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Becky - Community Support, Official Rep

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Laura, 
We would need to know a bit more about your set up to determine how it would work. 
Feel free to shoot us an email with details at Community.Support@RingCentral.com