Deskphone: How do I Disable Message Waiting Indicator?

  • 0
  • 4
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
I've got the Polycom IP 335 HD IP phone - Is there way to disable the light?  Or auto-mark all messages as read? 
Photo of Randy

Randy

  • 152 Points 100 badge 2x thumb
  • Annoyed

Posted 4 years ago

  • 0
  • 4
Photo of Kim

Kim, Alum

  • 43,310 Points 20k badge 2x thumb
Official Response
The MWI can be disabled/enabled by a RingCentral employee on the back end.  
  1. You can contacting Support directly and provide them with the phone number & serial number of the device you wish to disable/enable the Message Waiting Indicator light on.   
  2. Or you can email community.support@ringcentral.com and we can do it for you.  
(Edited)