Can you please turn on the ability to use "simultaneous" call handling for the "Overflow" call queues

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Merged

This conversation has been merged. Please reference the main conversation: Allow for simultaneous ringing in Queue Overflow

U.S. for a Real Estate Team: Simple fix - Turn on the ability to use "Simultaneous" Call Handling for the "Overflow" Queues if it is easy. That way if all users are unavailable I can call another group simultaneously to make sure it is quickly handled.
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Voice PAD

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Posted 3 years ago

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This currently isn't possible, but, we have a related feature request which I'll merge this post to so it counts as another vote. 

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