How do I turn off the Connect Prompt?

  • 0
  • 2
  • Question
  • Updated 6 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution, has become inactive, or information contained in this thread is no longer accurate.  If you have questions or comments related to this to thread, please create a new topic, or post to anot

as I dont want a user to direct the call to another phone number. thank you
Photo of megan

megan

  • 242 Points 100 badge 2x thumb

Posted 6 years ago

  • 0
  • 2
Photo of Desiree

Desiree, Alum

  • 7,270 Points 5k badge 2x thumb
Hi Megan,

I think you're referring to the Connect Prompt. Can you try this and let me know if it works?

http://success.ringcentral.com/articles/RC_Knowledge_Article/How-to-Turn-off-Extension-Connect-Promp...

Thanks!

Desiree
Photo of megan

megan

  • 242 Points 100 badge 2x thumb
this wasn't my original question. Here is my question:

Can I only play my custom greeting and exclude 'press 1 to accept....."

as I dont want a user to direct the call to another phone number. thank you
Photo of megan

megan

  • 242 Points 100 badge 2x thumb
this wasn't my original question. Here is my question:

Can I only play my custom greeting and exclude 'press 1 to accept....."

as I dont want a user to direct the call to another phone number. thank you
Photo of Geoffrey

Geoffrey

  • 166 Points 100 badge 2x thumb
Is this answered? I also want this.
Photo of RC-Installer

RC-Installer, Champion

  • 27,716 Points 20k badge 2x thumb
Hey Guys, not sure I understand what you need. That Press one to accept could be turned off but I am not sure if that is what you are asking

Please provide an example so we could solve the issue for you

Thank you

Chuck
Certified Ring Central Installer
Photo of RC-Installer

RC-Installer, Champion

  • 27,716 Points 20k badge 2x thumb
Hey Guys, not sure I understand what you need. That Press one to accept could be turned off but I am not sure if that is what you are asking

Please provide an example so we could solve the issue for you

Thank you

Chuck
Certified Ring Central Installer

This conversation is no longer open for comments or replies.