can i use Dialectic with my Ring Central Account?

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Really not liking RingCentral SoftPhone for the Mac, in particular because it just doesn't integrate with any other mac software. I would like to use a 3rd party app like Dialectic, but not seeing any help or convo's related to this.
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Posted 6 years ago

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Jordan Martin

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I would like to know this as well as I cant stand the Ringcentral Android app and there is no app for linux.
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Ben Foster, Alum

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Hi, per this page, it does look like Dialectic will work with RC. I recommend you check Dialectic's support documentation, as I don't believe we have anything on it. 
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Andrew Orgel

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Yes!  Dialectic has an applescript that links into the RC Softphone for your Mac.
  1. Download the script here, and select the zip file for the RC Softphone.  
  2. When the install script runs, it will use the AppleScript>RingCentralSoftphone method, NOT any Softphone method.  The install will set the dialing rules fine with outside line unchecked, disable Call Waiting and Toggle Caller ID filled in.  Leave them alone.  Call type should be set to SIP.  
  3. Configure Softphone Options>Dialing to RingOut, not Softphone.  
  4. Configure RingOut to supress the "Dial 1" to give you that blissfull outbound call of your dreams.  
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Brett Youngberg, Champion

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Hi Andrew,

Your link didn't doesn't appear for the download. What is the URL to download the script?

Do you know if this will still work with the new RingCentral for Mac softphone they are now advertising on the softphone download page?
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John Radshaw

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does this work with ringout?

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