Contacts to be downloaded into Polycom phone

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  • Updated 4 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Contacts: sync personal contacts to physical phone

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Tony Clark

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Posted 6 years ago

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RC-Installer, Champion

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Which Phone? There are many

Let us know

Certified Ring Central Installer
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JW Lodge

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How about the VVX-500?
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Ben Foster, Alum

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Hi all - checked with our Tier 3 support team and did some investigating myself. We don't seem to have any documentation for "batch-uploading" contacts to a Polycom IP phone. If the phone is provisioned to work with RC, it will recognize your Company Contacts automatically when it connects to our network. Personal contacts, however, you will have to add manually (it seems). Sorry about that!
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Amanda Garris

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This should be added so that my online RingCentral contacts and Polycom phone contacts can sync.
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Very important that there be some way to upload/merge/sync/import/copy contacts!
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This reply was created from a merged topic originally titled Contacts in your online portal should be downloaded to your desk phone..

Contacts that are in a user's online portal should be synced to their desk phone. Much easier then typing them in with the keypad. Also no need for redundancy.

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