For example, I'd *love* to have the sidecar lights on a phone (525G2) turn "red" when someone is on DND instead of staying "green". Right now there is no way to distinguish at the sidecar the difference between when someone is on DND or really is Available as the light is green in both cases.
If you do this change, though, please *keep* the way that presence follows the person, not the phone. That way a Sales guy can continue to use his cell phone app or web browser to go on DND and the sidecar light will change to "red".
Bravo! it is getting crazy! I am doubling in size in the next two months and my reception phones are spread out through 4 offices. Around 2 to 3 per site. I have the attendant (21) doing sequential rotation on those phones. works perfect other than no indication whatsoever for DND.
I would like to take it a step further though...
GREEN = available and not DND
FLASHING GREEN = available but in DND
RED = unavailable and on call
FLASHING RED = doing something but not on the call
ORANGE = bad connection
FLASHING ORANGE = ???