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love ring central, and I love that I can fax from my ipad while I'm out and about. It's vitally important for me to be able to do that.
The ONLY complaint I have is the cover sheets. I'm sorry but they look pretty outdated to me. I think they all need a re-do, I have to look professional, and to me- these are too out of date to look professional. When I'm at home, I just attach a cover sheet from word. But
when I'm out - I can't attach a word document from my ipad- so that's when I use one of your cover sheets. I really world like some better options and I'm pretty sure I'm not the only one.
I like to keep my cover's simple and green. No need to waste ink on all kinds of wording and borders. I like simple fonts like calabri and century gothic. Anything clean and modern.
I'm guessing it would improve the overall company image and clients choosing to utilize your fax service if the cover sheets made their company look good. For me, that's a huge part of my business. Thanks.
~Jessica
The ONLY complaint I have is the cover sheets. I'm sorry but they look pretty outdated to me. I think they all need a re-do, I have to look professional, and to me- these are too out of date to look professional. When I'm at home, I just attach a cover sheet from word. But
when I'm out - I can't attach a word document from my ipad- so that's when I use one of your cover sheets. I really world like some better options and I'm pretty sure I'm not the only one.
I like to keep my cover's simple and green. No need to waste ink on all kinds of wording and borders. I like simple fonts like calabri and century gothic. Anything clean and modern.
I'm guessing it would improve the overall company image and clients choosing to utilize your fax service if the cover sheets made their company look good. For me, that's a huge part of my business. Thanks.
~Jessica
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200 Points
- less than thrilled
Posted 6 years ago
Desiree, Alum
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7,270 Points
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176 Points
It seems this problem has been going on for months, especially for Mac users. I was told when I signed up for this service that Mac users could revise their coversheets. I need to add a disclaimer to my cover sheetl I find it hard to believe in this day and age of technology that this problem has not been solved. It appears the company is not working very hard to satisfy customers.
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100 Points
It is two years later and I cannot find the information to get a custom fax from my mac. I create it using the sample and I export it into a Word "doc" but it won't select when I try to upload from Ring Central. I've been looking all around Ring Central and apple for the solution and I can't find it.
Mike, Official Rep
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94,378 Points
James what version of the softphone/RC Desktop are you using? I haven't heard of any problems uploading the Word doc.
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100 Points
7.2.4.15096 (64-bit)
Mike, Official Rep
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94,378 Points
Thanks James, are when you attempt to upload the file, is there any error, or details you can provide as far as where exactly you are running into the problem?
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100 Points
No, it just doesn't allow me to select it when I go through RingCentral to attach the document. It's not available for selection even though it is saved to be a word doc.
Mike, Official Rep
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94,378 Points
Is it appearing as an available file? Or do you not see it at all? Are you seeing other Word docs stored in the same file location?
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100 Points
I see that doc and other word docs but, no, it won't appear 'bolded' as an available file for selection. I've exported it from pages to word so it shouldn't be a format issue.
Mike, Official Rep
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94,378 Points
What is the file extension type? Does it show a "doc" or "docx" type?
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100 Points
"doc" is my only option. "docx" seems to just be with microsoft word. I looked it up when I didn't see it as an option for exporting. the "doc" extension however is supposed to be the same as microsoft word. The problem is that I see no other options when I go to save or export. Surely, someone else with a mac who works in pages has this type of issue. I don't like Microsoft word, find it very buggy, so don't want to have to purchase and use it only for this. There must be an alternative, even if scanning in a pdf?
Mike, Official Rep
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94,378 Points
A lot of Mac users are now using MS Office for Mac's, but, I'm sure you don't want to buy a copy just to create a few templates. The best thing (and free) is to just create an MS Live account and use Microsofts online version of Word. https://office.live.com
It operates in your web browser so there's nothing to download.
If you'd rather use Googles online version that is another option: https://www.google.com/docs/about/
It operates in your web browser so there's nothing to download.
If you'd rather use Googles online version that is another option: https://www.google.com/docs/about/
(Edited)
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184 Points
Ben Foster, Alum
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6,124 Points
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80 Points
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410 Points
David Montgomery
Lu
Mike, Official Rep
Mike
Lu