Add more U.S. Meeting Dial In Numbers

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  • Updated 4 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: RingCentral Meetings: Add numbers to RingCentral Meetings conference number.

  1. Account type (U.S., Canada, UK, or AT&T)
  2. Related case number (if applicable)
  3. Detailed description of problem
  4. Goal
  5. Previous troubleshooting steps taken
  6. Software version
  7. If desk-phone related, have you rebooted phone? 

    We are a Canadian company with many clients (about 50%) that are based in US that we are meeting with via the Ring Central Meetings (video) on a weekly basis. We were very happy to see that for these meetings if we have people who need to dial in to the meeting there are a number of Canadian local number options for them to dial in by (this has been something lacking in the past). That said there seems to be only one dial in number option available to our US clients, often one that is a long-distance option. Is there a way to include more US options on a video meeting for our US clients? Is there a way to automatically have the US number show up in the main list of numbers below (instead of hidden in the international numbers section?)

    Or join by phone:
    647-349-0758 Toronto, ON
    438-794-7943 Montreal, QC
    587-316-7636 Calgary, AB
    431-800-1579 Winnipeg, MB
    778-373-1831 Vancouver, BC
    306-500-6401 Saskatoon, SK Meeting
    ID: 148 680 7512

    International numbers available:

    Ultimately we are wanting to make things as easy as possible for our clients.
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Keegan McEvoy

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Posted 4 years ago

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Mike, Official Rep

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Hello Keegan McEvoy

You are correct, there is currently just one dial-in number for RC Conferencing and RC Meetings.  We've changed this to an idea topic for our Product Team to review. The best alternative at this time is to join via computer or smart phone if you have an available internet connection. 


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