Cancel Outgoing E-Fax

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  • Updated 3 months ago
  • (Edited)
We also need a function to cancel outgoing faxes that have been submitted through RingCentral.  Our users sometimes send outgoing faxes to the wrong phone number (using email to @rcfax.com).  When they do it repeatedly by mistake, they need an option to cancel the fax so that they are not bothering recipients' voice lines.
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Michel

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Posted 9 months ago

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Tami Warr

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Agree 100%  - need a STOP button during transmission OUTGOING.
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Michel

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I forgot to mention, for this Cancel-Fax function, we would need outgoing faxes "In-Progress" and "In-Queue" to both be viewable in a list (the call-log?) and can be selected, then cancelled.  Currently In_progress outgoing faxes are viewable in the call log, but they cannot be cancelled.  Outgoing faxes that are in-queue (ie. being received by email and being rendered) are not viewable anywhere.   For example, I had one user had a problem with her email and resent the same email faxout repeatedly 30 times - it would have been nice to be able to cancel them all in the queue before they were sent out. (and before the user received 30 rendered confirmations )
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Patrick Kraker

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I agree with the request also, 100%.


Ring Central please implement this option

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Steven Sparkman

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Agree - this is needed! Typos in entering numbers are inevitable, there has to be a way to kill an outgoing fax when the error is discovered.
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Computer Repair

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Ditto need ability to cancel Faxs outgoing as sometimes customer fax fails and don't need it to repeatably call back and attempt to complete the fax.
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Elsa Soto

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Yes I completely agree with the request also!!!


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Nutgraf

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I agree. Please do this RingCentral.
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Stacey Brown

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How does a service so large and well established not have such a basic ability? I accidentally put in the wrong number, and now some poor woman is getting called repeatedly and there is nothing I can do about it!