Can't access other conference line providers using RC desktop app

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Desktop app doesn't work dialing other conference call providers. We can call conference # but can't get the access code to be accepted. What's going on?
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Bill

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Posted 1 month ago

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Jessica - Community Moderator, Official Rep

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Hey Bill, 

I see you have a case escalated to support. It looks like this is a known issue that has been flagged as critical and is being actively researched. Please continue working with support :)