Can't activate softphone on MacOS

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Hi,

I have an error message when trying to activate a softphone on Ringcentral desktop app on MacOS. Here is a screenshot of the error.

Basically it says impossiple to authorize VoIP calls from this computer, Try to modify the parameters and retry.

I've tried it on a pc and it works. It seems to be related to mac.

Any ideas ?
Photo of Oscar Thiébaut-Rizzoni

Posted 2 weeks ago

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Saadet - Community Support, Official Rep

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Hey Oscar,

Please open a case with our Support Team