Can't connect with my account on RingCentral for Google Chrome extension

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  • Question
  • Updated 2 years ago
  • Acknowledged
  • (Edited)

I can't connect with my account on RingCentral for Google Chrome extension.

Indeed, when i tried to connect my account thanks to the extension, nothing happens.

You will see 4 screenshots in attachment regarding this incident.

I tried to uninstall/reinstall the RingCentral extension, uninstall the application related to the extension in my google account, uninstall/install my Chrome browser, enable the third-party cookies, delete/add my RingCentral account, i tried to use the RingCentral extension in another PC but nothing changed.

For your information, i have the version 63.0.3239.132 for my Google Chrome Browser.

Could you resolve my issue as soon as possible please ?

Thanks in advance.

Best regards,

Photo of Kevin MELKA


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  • frustrated

Posted 2 years ago

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Photo of Saadet

Saadet, Employee

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Hi Kevin,

Please contact our Support team so we can gather more information and escalate to our Integrations Team.