Can't dial out any number...

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  • Updated 4 years ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Phones Down

Trying to create a case but the system tells me it is better a Chat...
But no matter the urgency... says "All operators are currently assisting others...."
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Claudio (Customer)

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Posted 4 years ago

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J.B. Ferguson, Champion

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I am getting the same. On the conferencing bridge number I am receiving a fast busy signal and on every other attempt to call other numbers I am receiving a regular busy signal.
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LLC

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our whole system is down, cant dial or receive calls
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J.B. Ferguson, Champion

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Same here.
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MILLER

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Ditto!
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Dustin Showers, Champion

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same here in NJ
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Claudio (Customer)

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Same in MN
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FileDave

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We seem to be down also.   Can't get through to Ring Central support from my cell, busy signal.  Anyone else?
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J.B. Ferguson, Champion

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Getting the same. I am a RC Partner and I can't get through to the Partner support lines either. I can't get through using a regular land-line nor on my cell.
(Edited)
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Claudio (Customer)

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Big crash!
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FileDave

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Ugh.  Well... here we go!
(Edited)
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Joe

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I'm in Pennsylvania and we are having the same issue. 
Our Service Status page says....
Inbound Calls - We are currently investigating a potential issue and will update as we get more information.
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Joe

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Now Outbound calls (on our Service status page is showing the same message.
FUBAR
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Joe

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I just got through on the Support Phone line.

"Yes, it is a known issue. We are working on it. There is no ETA."
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Dean Vasquez

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whole system down here in Southern California
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Claudio (Customer)

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RingCentral did you forget to pay the electricity bill ?
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Claudio (Customer)

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We are in Minnesota, help!
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South

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busy signal in New York.  Can't call out or receive calls
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Claudio (Customer)

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Thomas Stave

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Busy signal in Chicago as well. Our entire team is down. 
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Tory Teunis

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We are down in Las Vegas!
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Avid

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The system is down here in Colorado.
RingCentral please give us an ETA on this outage.
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Stephen Hare

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Same here in Boston.  We're down.  Completely.
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shawn toldarnmin

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NYC DOWN.
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NEWMAN

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Yes here in So Cal system down as well no incoming or outgoing calls very frustrating.
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TOWERS

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in NY we are down too..no incoming or outgoing...its a distater
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Claudio (Customer)

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Any official news ?
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J.B. Ferguson, Champion

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From http://success.ringcentral.com/

Current Issues

Incoming and outgoing calls are currently not working for all RingCentral customers. We are working diligently to resolve this and will have an update within timeframe. No known root cause. Incident Start: 08-05-2015, 11:52 am Pacific

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Michael Ramsey

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Down in UT, TX, OH as well
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Dustin Showers, Champion

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We are down here in New Jersey.
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Dustin Showers, Champion

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i cant call support... whats up?!
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Edward Tadros

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Same here in Huntington Beach, CA.
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Sam

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From the status page

Current Issues

Incoming and outgoing calls are currently not working for all RingCentral customers. We are working diligently to resolve this and will have an update within timeframe. No known root cause. Incident Start: 08-05-2015, 11:52 am Pacific

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Tom Tarasiuk

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Down here in Illinois too. Loosing $$$ Fast
(Edited)
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Claudio (Customer)

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Official note:

Current Issues
Incoming and outgoing calls are currently not working for all RingCentral customers.
We are working diligently to resolve this and will have an update within timeframe. No known root cause.
Incident Start: 08-05-2015, 11:52 am Pacific
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Claudio (Customer)

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Hackers?
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TOWERS

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if you go to https://servicestatus.ringcentral.com/

it states
 Inbound Calls
Last refreshed on 8/5/2015, 3:25 pm

 

We are currently investigating a potential issue and will update as we get more information.

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Collett

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Same issue in WA State. Also losing $$$.

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