Can't join meetings via URL with Safari as default browser

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If I try to open a meeting link or join via the Meetings site, and Safari is my default browser, it just downloads a new installer instead of joining the meeting. It works fine when I'm using Chrome. This seems to be related to the security issue that was patched in the last update. 

I tried clicking on the probable solutions link, but it gives invalid instructions:
  • "Allow Plug-ins" may have been an option in prior versions of Safari, but it no longer is.
  • I looked in Websites > Plug-ins, but there is no RingCentral Meetings plug-in. Should I have one?

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Dave Graham

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Posted 12 months ago

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Saadet, Employee

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Official Response
Hey all,

We are aware of this issue and working to get it fixed. It does only happen is Safari is listed as your default browser. So until we push the fix out, which should hit the first week of August, you'll have to change your default browser or simply grab the Meeting ID and paste it directly into the RC Meetings app.