capability to ignore call queue calls in mobile app

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  • Updated 1 year ago
Hello, 

This issue is both for the Windows Desktop Softphone and also the Android Softphone. 

When a call comes in to either of our call groups pressing "ignore" hides the call/silences the ring for about half a second and the window/call immediately pops back up and starts ringing. Hitting ignore dozens of times has no effect other than this. 

This is an infuriating situation especially on the Android device as there is no way to silence the thing once it starts ringing. Its super annoying with the desktop softphone but at least Windows lets you easily mute the sound.
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STROHL

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Posted 1 year ago

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