Central Text messaging

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  • Updated 2 years ago

IT services 

What we are hoping to see someday soon is a central phone number for text messaging. It would be really useful for us to be able to text clients through our main phone number instead of It going to the operator. We are already able to get email notifications when that main phone number is texted, If we can somehow send a text from the main phone number to that client from the email notification and correspond that way instead of using our multiple extensions to reply it would be great and there would be less confusion on the client side. If they have an issue in the future they may contact the last phone number they called or texted looking for a resolution instead of the main phone number which could route them to the wrong person to fix their issues.

3 users; 4 digital lines

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Posted 2 years ago

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