It would be great to be able to change out phones from the user settings as an admin. The only current option under the user settings is to resync the phone. However, when going through the steps to change out the phone (Phone System>Phones & Devices>"Search for the phone you want to remove and select">Change Phone), the view is basically the same in the end but with the additional option to chnage phone. What would be great as well is to be able to go to the unassigned phone you want to assign to the user and have the option to "Swap" and existing phone with this new phone. The steps I am suggesting are just more intuitive than the current workflow in my opinion.