change presence on afk

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  • Updated 4 weeks ago
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We would like ability for RC to change our presence when we are afk for more than 10-15 minutes from our desk. At that point, we are not "available" so we would like the system to state accordingly.
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Zanders

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Posted 4 weeks ago

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Saadet - Community Support, Official Rep

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Hi Zanders, could you please explain what "afk" is?
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Zanders

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I apologize. "Away From Keyboard".
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Hi Zanders, thanks for clarifying! We are actually working on the Presence feature for the RC (glip) app and it is based on Computer activity. So for instance, if I lock my computer it will quickly recognize that I am not online and switch my Presence to Grey