Changing company name does not update greetings

  • 0
  • 1
  • Question
  • Updated 1 month ago
I have changed the Company Name and this is reflected in the main welcome message - however the greeting for each user still refers to the old name and I cannot see this in the UI but I cannot see anyway to change or edit this.
Photo of Sharad Patel

Sharad Patel

  • 70 Points

Posted 1 month ago

  • 0
  • 1
Photo of Taylor

Taylor

  • 2,232 Points 2k badge 2x thumb
The greeting for each user? You mean each extension? The default ones just say the person's name - do you have custom recordings for each? Which specific greeting(s) are you referring to?