Choose order of soft buttons

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  • Updated 4 years ago

This conversation has been merged. Please reference the main conversation: Deskphone: Customize softkey buttons on phone.

We are a hospital - so not a bunch of folks sitting at same desk all day.  We move around from place to place and there are phones everywhere we go.  No home base for a person so our use cases are slightly different than what I think the standard office dweller might be.

Feature idea:  Allow us to choose which soft buttons, among all your supported soft buttons, to make visible on our equipment.  Users could just rank the order in which they want to use the buttons and the equipment will display whatever is prioritized by the user while everything else is behind the "more" buttons.

Use Case:  Currently a user will have to hit the "More" soft button to get to an often-used feature while skipping over soft buttons that we never use. 

Benefits:  Easier training, less confusion, less wrong buttons pressed, better usage of needed features
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Posted 4 years ago

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