Google Contacts: Chrome Extension integrate with Gmail Contacts

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This conversation has been merged. Please reference the main conversation: Add ability to synchronize your contacts with your Googlemail contacts list

I love the Chrome extension and integration with Gmail, except the contacts integration fails more often than not.  When I want to call a contact, I click the Contacts button, then type in a name. The contact usually appears, but when I click it, it says "contact not found."  Am I doing something wrong?
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Craig Daniel

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Posted 5 years ago

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Mike, Official Rep

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Hi Craig,  I'm not sure if I'm following you completely, but after you click the Contacts link and you are viewing your contacts,all you need to do is scroll down and find the person you wish to call, and click on the number (in the 3rd column)  you want to dial. 

Mike 
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Craig Daniel

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Thanks, Mike.  When I click the contacts link, I get a search bar. I type the name of the contact I want, and either (1) the name does not come up even though it is in my Google contacts, or (2) the name and number come up, but when I click them, it says "Contact Not Found."  Alternatively, when I click the + in the Dialer, I get a list of contacts that includes some, but not all of my Google contacts.  Does that help?
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Mike, Official Rep

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Are you clicking the "Contacts" link?  See my post above dated March 26th. 
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Jason Maklary

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Hi Mike, Yes.  I also have a case open that I sent in screenshots.  Case # 03889094  
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Mike, Official Rep

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Ok. thanks for the follow-up. That is the best thing to do, in case they need to escalate it further. 
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CHRIS BARBER

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Same issue - many contacts are not showing up in the Chrome extension
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Mike, Official Rep

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Hi Chris,  If you are still having this issue, please open a support case and include the account info plus screenshots. 

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