Google Chrome Extension not allowing "Create R Conference" in Google calendar

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I posted about this issue a few months ago, at the time I thought it was a missing feature, now I realise it's a feature that isn't working correctly. 

We have tried completely removing Chrome and reinstalling, running without any other apps installed etc, but the button appears for a second and then disappears. Does anyone know of a way to fix this?


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Dan Sands

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Posted 2 years ago

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Mike, Official Rep

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Hi Dan... the video is pretty short, but It looks like this is the button you are not seeing correct?



Can you tell us what version of Chrome you are running?  I can't seem to duplicate the problem. 

Mike 
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Dan Sands

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correct, it flashed up for a moment and then disappears. 

All users with the issue are using Mac Chome:  Version 51.0.2704.63 (64-bit)

App Version 2.6.2.3
SIP Version 18
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Mike, Official Rep

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HI Dan,  I've checked this on both a Mac and PC, but can't reproduce it.  Do you have some PC users that see the button?  Just wondering if it's something account specific. 
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Dan Sands

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I seems to vary from machine to machine (Mac and PC), works on some, doesn't on other.  But uninstalling Chrome and reinstalling with all other plugins removed, doesn't cure it. I have an open ticket with support and they have asked for logs. If we get to the bottom of it, I'll post back here. 
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Kim, Alum

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At this time, this case should go through Support for further troubleshooting and to be replicated and escalated if needed.